I can’t say enough about this company. They are the perfect example of commitment and service. When you need them, they come. They are dependable and standby their work. We have been with Carlton Heating and Air for over 20 years. Do your selves a favor and call them.

Could not be happier with Carlton Heating + Air. We highly recommend them for your HVAC maintenance.We had a service agreement with another HVAC company for 6+ years. They installed our new HVAC system. They serviced it, per our yearly service agreement, at the beginning of July 2024 and packed up their tools, saying our freon was a little low. We had to talk them into looking for a leak. Found a leak in the coil, Fast forward 3 weeks and no word about coming to replace it.We called Abby at Carlton and Adam showed up within a couple days to check out our system. He could have come sooner, but we were unavailable. He found that our freon was down 40%+. They ordered the coil and came in a couple days later to fix our system. They also found a switch that was going bad on the outside unit and soldered a couple solder joints and were still able to beat the other company's quote for just the coil replacement.We now have a service agreement with Carlton Heating + Air.

So satisfied with their service! The dynamic duo- Cody & Mr Bee - were phenomenal!

OUTSTANDING SERVICE!We were having a magnificent heat wave which was breaking all temperatures and heat indices records. And despite spending A LOT of money with Carlton last fall (brand new 16-seer2 American Standard Gold-series heat pump and all new duct work), I'm now sitting in a house which is also breaking all-time highs. It's 85 in my house.So I called Carlton on a Monday--HELP!!--of course, they were slammed with a/c requests but said they'd be here in Wednesday. WRONG! They came that day, noted I was out of coolant, filled it up and made me VERY VERY happy.The tech didn't have the tool needed to run down the leak, so they came back the next day, found it was a factory defect (coil leak), found the new part and installed in Tuesday. Now THAT'S SERVICE!Speaking of service, the guys who installed the new unit (CJ & Avery) & ductwork were excellent! Fast, efficient, friendly--heck, they even made friends with the secondary dog--and she doesn't like anyone except her momma (and me, if I have food).The owner, John, told me from the beginning he wanted to be my HVAC guy (I'm a 48-year long licensed NC General Contractor)--and he WILL BE, from now on.Honestly, folks, I couldn't be happier. Great people, good equipment and a great price.If you need new HVAC stuff, these are the ONLY people you should call.

We had Marcus Barns, and we were extremely pleased with his work, knowledge, and efficiency. Highly recommend him. Been with this company over 20 years.